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Have questions? We'd love to hear from you. Our team is always here to help.
Reach Out to Us
For any inquiries, support requests, or partnership opportunities, email us directly. We typically respond within 24 hours.
hello@convify.ai
General inquiries, support, billing & partnerships
Already a Convify user? You can also reach us from the Support section inside your dashboard.
Contact Information
General
hello@convify.aiLocation
Chennai, India
Our support team is available during business hours and we aim to respond to all inquiries within one business day.
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Common Questions
Quick answers to frequently asked questions. Can't find what you need? Reach out to us above.
How do I get started?
Sign up free at convify.ai/register - no credit card needed. Paste your website URL, customize your chatbot, and embed it. You can be live in under 2 minutes.
What's included in the free plan?
The free plan includes 100 conversations/month, 1 chatbot, up to 30 pages crawled, and lead capture. No credit card required - free forever.
How do I embed the chatbot on my website?
Copy your unique script tag from the dashboard and paste it before the closing </body> tag. Works on WordPress, Shopify, Wix, Webflow, and more.
Can I cancel my subscription anytime?
Yes, you can cancel anytime - no long-term contracts or hidden fees. Your chatbot stays on the free plan after cancellation with no data loss.
How does the AI train on my content?
Paste your URL and our crawler reads every page - products, pricing, FAQs, and blogs - then builds a knowledge base. No manual uploads needed.